TL;DR: Had a good experience, WhatsApp communication may seem a bit slow at times, but they solved any issues I had. No paperwork, 100% online. 10/10 would rent again.
Ordered a hybrid Toyota Yaris Cross with pick-up from Airport Iași at 10:00 AM. I got there at 9:55, but nobody was waiting for me, nobody called me and they don't have a booth there; their cars are at ~5 mins away from the airport. I later called them to ask where they were, they arrived in ~10 mins with a 2022 Renault Captur Plug-in (Type2 + 2 cables). They apologised for the delay and the car, told me they didn't see a plane arriving at that hour and had 2 other clients at the same time. Tank was a little above half-full, but that wasn't an issue.
The car was in good condition, drove really well, but the wired CarPlay kept randomly disconnecting and, after ending a phone call, the cars' sound system would stop working and I had to restart the car (may need a software update). Requested a replacement and got a 2024 VW Golf 8 the next day.
Photos taken in their parking lot, right before the replacement. Will post an update with the VW experience.
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